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5-Year Limited Warranty
 Is it easy to get in and out of the Softub?
Yes! The wall of the Softub was designed for sitting. To get in, simply sit on the edge and swing your feet over and into the water. The flat bottom eliminates hidden obstacles and is cushioned for your comfort and safety.
Where are the electrical components located in a Softub hot tub?
All working components (thermostat, controls, pump, and heater) are located in the HydroMateTM. The separate Softub HydroMateTM was specifically designed so that it could be serviced on site - or easily transported to your nearest dealer.
Is a Softub good for those requiring home hydrotherapy?
The Softub design is perfect for those seeking home hydrotherapy! The 1.5 horsepower pump provides powerful jet action, while the soft spacious interior allows freedom of movement for specific positioning needs.
Is it easy to install a Softub hot tub?
Yes! Installing your Softub does not require special construction, trained crews, or equipment. Typically, a Softub can be set up by one person in about 15 minutes.
What type of surface is required for placement of a Softub hot tub?
Any moderately level surface which can support 125 pounds per square foot is fine for a Softub hot tub. Wood decking, tile, brick, or similar surfaces are acceptable. Select a convenient site which will not be affected by active bathers and water splashes.
How do I control the temperature?
Simply set the thermostat control to the temperature of your liking. The Softub HydroMateTM will automatically monitor water temperature thereafter to heat the water as needed.
How often should I drain and refill my Softub hot tub?
We suggest you drain and refill your Softub hot tub every three or four months. This is easily accomplished with a standard garden hose.
What is the average monthly electrical cost to operate a Softub hot tub?
The Softub hot tub was designed to be the most energy-efficient hot tub on the market. An ingenious heat recovery system allows the Softub hot tub to stay hot and ready to enjoy - 24 hours a day. Depending on your use, climate, and temperature, electrical costs should average just $5 - $10 per month. For more information on Softub's ingenious heat recovery system, ask your Softub dealer.
What if I have a service problem with my Softub hot tub?
Consult your owner's manual for basic troubleshooting information or call your local Softub dealer. Softub dealers are factory-trained and certified to service the Softub product.
Why should I purchase a Softub hot tub?
The joys of soaking in hot bubbling water are well known. A Softub hot tub delivers all the enjoyment of a conventional hot tub PLUS unique benefits which only a Softub hot tub can provide. In addition to being the most comfortable hot tub on the market, the portability and versatility of a Softub hot tub permits unlimited location choices. Set up your Softub hot tub almost anywhere and have it ready for fun and relaxation 24 hours a day, year round.
What is included in the price of a Softub hot tub?
A complete Softub hot tub system includes the tub unit, HydroMateTM (heater, controls, and pump), and insulated thermal lid.
What exterior colors are available for the Softub hot tub?
A Softub hot tub is available in numerous colors. The six most popular colours are Mocha, Steel Blue, Almond, Forest Green, Port/Burgandy, Camel..
How much does a Softub hot tub weigh?
The tub unit weighs 50-75 lbs. depending upon the model.
The HydroMateTM weighs an additional 45 lbs., and the insulated
thermal cover weighs 10-20 lbs. The shape and size of a Softub
hot tub allows one person to easily roll it from one location
to the next. |
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